7-Day Return Policy
We want you to be happy with every purchase from I-Buy Cambodia. You can return an item within 7 days of receiving it.
To be eligible for a return
- The item must be unused and in its original condition and packaging, with all accessories, manuals and gifts included.
- Please provide your order number or receipt as proof of purchase.
Items that cannot be returned
- Screen protectors that have been opened or applied.
- Items damaged through misuse, drops or water after delivery.
Faulty items and warranty
All products we sell are genuine. If an item is faulty, contact us and we will help with repair or replacement under the product's official warranty.
How to start a return
Contact us by phone or Telegram with your order number and the reason for the return. Once we receive and check the item, we will arrange an exchange or a refund to your original payment method.
Contact: 012 361 611 / 010 96 60 60 · i-buystore@outlook.com · Telegram t.me/ibuy168