Refund policy

7-DAY RETURNS

You can return an item within 7 days of receiving it.

To be eligible:

• Item is unused, in original condition and packaging, with all accessories, manuals and gifts included.

• You provide your order number or receipt.

Not returnable:

• Screen protectors that have been opened or applied.

• Items damaged by misuse, drops or water after delivery.

Faulty items & warranty:

All our products are 100% genuine. If an item is faulty, contact us and we will arrange repair or replacement under the official brand warranty.

How to return:

Contact us by phone or Telegram with your order number and reason. After we receive and check the item, we will arrange an exchange or refund to your original payment method. Cash/COD orders are refunded in cash or by bank transfer.

Delivery cost:

If the item is faulty or we sent the wrong item, we cover return delivery. For change of mind, the customer pays return delivery.

Cancellation:

You can cancel for free before your order is dispatched.

Contact: 012 361 611 / 010 96 60 60 · Telegram t.me/ibuy168